Refund policy

If a product is found to be defective due to improper materials or workmanship, KP Design Co. will replace the product at no charge, provided the return is made within 14 days and customers cover return shipping. Please note, this does not apply to products that are damaged resulting from accidents, misuse, abuse, modifications, or improper care - for example, cleaning in a dishwasher, placing hot items on the boards, or staining from food presentation. To request a return shipping label please email support@kpdesignco.com. Customers are responsible for the cost of the return shipping label and we suggest return via trackable common carrier.